Quick answers.

Walk-ins are welcome when we have availability, but we strongly recommend booking 24–48 hours ahead — especially for couples’ suites or the Spa Day.

Yes — complimentary valet through the ONOMO Hotel entrance. Pull right up to the lobby and our team takes care of the rest.

Absolutely. We’re a couples’ spa first — all treatments are available to men and women — and we have a dedicated barbershop wing on the same floor.

There isn’t one. We provide robes, slippers and disposable undergarments. Come in whatever’s comfortable; you’ll change into the robe at the start.

Children 12 and under are welcome in the barbershop and for select manicures and pedicures, with a parent present. The spa side is adults-only to protect the hush.

Yes — we have a dedicated Remedy Mama menu, including Prenatal (from the second trimester) and Postnatal Massage.

Yes — our scrubs, oils, butters and candles are in the online shop, with same-day delivery across Kampala (free over UGX 150K), and on the shelf at reception.

WhatsApp or call us any time up to 6 hours before your appointment and we’ll move it free of charge. Group bookings require 24 hours.

Cash, debit/credit card, MTN & Airtel Mobile Money, bank transfer, or room charge for ONOMO guests. Some bookings require a deposit.

Yes — bulk vouchers, office wellness days and team retreats. See Corporate & Groups or email [email protected].

Always — for experienced therapists, estheticians, and barbers who care about the quiet details. Send your CV to [email protected].